Privacy Policy

Effective Date: July 2026

Last Updated: July 2026

At FX Intellect, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, create an account, request custom EA or indicator development, download MT5 tools, subscribe to our services, or contact us for support.

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information: Name, email address, and payment information provided during registration or subscription.
Account Information: Login credentials and account preferences.
Usage Data: Information about how you use our website, including IP address, browser type, and access times.
Project and Strategy Information: Information you provide when requesting custom EA, indicator, or trading tool development, such as strategy rules, module selections, account-related settings, and project requirements.

2. How We Use Your Information

We use the information collected to:

Provide and maintain our services.
Process your subscriptions and payments.
Communicate with you regarding updates, support, and promotional offers.
Analyze and improve our services.
Ensure compliance with legal and regulatory requirements.

3. Data Sharing and Disclosure

We do not share, sell, or disclose your personal information to external sources, except under the following circumstances:

To comply with legal obligations, such as responding to lawful requests from authorities.
To protect our rights, users, or the public in cases of suspected fraud or security breaches.
With your explicit consent.

4. Data Security

We take data security seriously and implement the following measures to protect your information:

Encryption of sensitive data during transmission and storage.
Regular security assessments and updates to prevent unauthorized access.
Access controls to ensure only authorized personnel can access your data.

While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

Access: Request a copy of the information we hold about you.
Correction: Update or correct your personal information if inaccurate or incomplete.
Deletion: Request the deletion of your data, subject to legal and contractual obligations.
Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at support@fxintellect.com.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer required, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us, and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@fxintellect.com

Address: FX Intellect, South Africa